Not completely satisfied with your VueZone personal video network? No Problem. Return merchandise purchased directly from VueZone.com for any reason for a full refund within 30 days of your date of purchase!

Refunds for returns will cover full product amount and any sales tax charged.

Just include all original components, literature, warranties, and packaging in the same saleable condition in which it was received – it’s that easy!

NETGEAR offers a 30-day money-back guarantee for VueZone personal video networks and the associated annual VueZone service (jointly referred to as “VueZone system”) when purchased directly from NETGEAR. Only initial activations of a VueZone system are eligible for this offer. Service renewals, VueZone system payment plan changes, and hardware replacements and upgrades are not eligible for this offer. You may return merchandise purchased directly from VueZone.com (NETGEAR’s consumer web site) for any reason for a full refund within 30 days of purchase. For details about how to return your VueZone system, please see NETGEAR’s Returns Process. Please Note, if you purchased the Product from an authorized retailer or other 3rd party, you must return the product to that retailer under their return policies.

Returned VueZone systems must include all original components, literature, warranties and packaging in the same saleable condition in which it was received. Refunds for returns will cover product amount and any sales taxes charged. Refunds will not be made for any shipping and handling charges. Returns not meeting these requirements may be subject to a restocking fee equaling 15% of the retail value of the VueZone system (not including taxes). Damaged merchandise, cosmetically or otherwise, is subject to an increased restocking fee on a case-by-case basis. If an order has shipped, it is the purchaser's responsibility to accept the shipment and return the order per our return policy. Orders that are refused at the designated shipping address may incur a 15% restocking fee.

VueZone systems purchased from an NETGEAR authorized reseller or other 3rd party are subject to the returns policy of that retailer.